Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Navigate to Dashboard > Appearance > Theme editor.

    Image RemovedImage Added

  2. Find the Theme Footer.

    Image RemovedImage Added

  3. Add the script reference as follows:

    1. For Proactive Chat V1.0

      Code Block
      <script type="text/javascript" src="https://pop0-apps.mycontactcenter.net/webchatscripts/telaxdemo10/icr/0e8af7f4-82dc-44d5-a557-b49ae49a49da/icr.js"></script>

    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0

      The image below shows an example.

    Image Removed
    1. Image Added

...

Chat for one Particular Page

...

  1. Navigate to Pages, edit the target page, and add a Custom HTML block.

    Image RemovedImage Added

    Image Removed


    Image Added

  2. Paste the script tag, and then click Publish.

    Image Removed
    1. For Proactive Chat V1.0, copy as shown in the image below.

      Image Added
    2. For Proactive Chat V2.0, copy the Proactive URL as shown in Proactive Chat v2.0