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My Contact Center Documentation Portal and Knowledgebase
Client Administrator & Supervisor Portal
Executive Dashboard
Agent Activity
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Versions Compared
Old Version
3
changes.mady.by.user
Jela Banovic
Saved on
Nov 18, 2016
compared with
New Version
4
changes.mady.by.user
Jela Banovic
Saved on
Nov 18, 2016
Previous Change: Difference between versions 2 and 3
Next Change: Difference between versions 4 and 5
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x axis (Available, On Break)
:
Indicates
−
Indicates
the agent activity.
y axis (0.5, 1.0, 1.5)
:
Indicates
−
Indicates
the duration, in hours, the agent remains for the specified activity.
Manage space
Manage content
Integrations
{"serverDuration": 241, "requestCorrelationId": "0bbb3efb56844573b31c359bea4ce140"}