Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)


Viewing Assigned Evaluations by Schedule and Statuses

  1. Navigate to the Evaluator by clicking Tools > Evaluator. The Evaluations page is open by default.

  2. Use the boxes in the Find section to filter out evaluations assigned to you by entering your User ID in the first box.

  3. You can then further filter by Status.

  4. In addition, you can see those evaluations assigned by a schedule by the check mark icon in the Schedule column. You can also choose to filter the evaluations assigned by a specific schedule using the Schedule list.

The image below shows all evaluations currently assigned by the scheduler for a specific schedule and the status of each evaluation assigned.

 


Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)