Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)
Timezone Settings (HostPilot Accounts)
Important
Only system administrators have access to this tab. Not applicable to CC Express accounts.
To access the Timezone Settings, navigate to Configuration > General > Global Settings and click on the Timezone Settings tab.
Account time zone in Contact Center Control Panel is propagated from HostPilot:
During installation of the CC Pro or CC Elite account
During updates to the account time zone in HostPilot
Time zone changes, if needed, can only be done from the HostPilot Control Panel. Access your HostPilot account as normal to make any necessary changes.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
* Authenticated Partners can access content here (https://support.mycontactcenter.net/cc/sso/authenticator/oauth/authorize/imcontrolpanel?redirect=main&source=mycontactcenter)