May 18-19, 2022 – CC REST API: Support Special Characters in API for Dynamic Notification

Introducing, The dynamic notification tool endpoints will be modified to support these special characters in the text field:
^ ( ) [ ] - _ + ? , = ; : / @ . & $ *` ~ # % { } | < >

When

• May 18: USA West, Canada

• May 19: USA East, Rogers

Highlights

1. API users will be able to send values that contain the special chars listed in the introduction, to the Text fields of the DynotesContacts API endpoints:

   • VoiceInfo
     Text: Text to speak during a voice call (you can leave the field empty)

   • SMSInfo
     Text: Text to send in an SMS (you can leave the field empty)

   • EmailInfo
     Text: Text to send over email (you can leave the field empty)

2. The forward slash \ is NOT accepted, and it is read as an invalid text/value.
   
   

   Open

   

    

3. Example of a successful post.
   The image below shows four endpoints where the special characters have been applied correctly.
   
   

   Open

   

   
   The resulting values are as shown below.
   
   

    

How do I get this feature?

• The new feature will be automatically available for use.

• No intervention is required from a Service Provider.