Use this button to remove an agent or team from your list. A team can only be deleted when all agents within it have been deleted or relocated to other teams. To delete an agent or team:

1. Highlight the agent or team you wish to remove.
2. Click Delete.
   
   
   
   
3. A Delete Confirmation dialog box appears. Click OK to delete the activity.
   
   
   
4. The agent is removed from the list.