Authorized ANIs can be added to the Admin Portal database at any time. To add an authorized ANI:
Authorized ANI – The telephone number associated with the user.
Agent – The Agent's first and last name along with the Agent's user name in parentheses.
Description – A description of the authorized ANI.
Recording Enabled – Select the checkbox to enable automatic recording for this ANI, and deselect the checkbox to disable automatic recording for this ANI.