Slack is a cloud-based set of team collaboration tools and services. Slack brings all your communication together in one place. It's real-time messaging, archiving, and search for modern teams.

The cloud contact center platform has an integration into Slack.com to share content with your Slack channels.

For more information, go here to check out 

This slack integration supports the ability to send queue alert messaging to a desired Slack Channel in your Team's Slack account