If your Interaction Notification Alerts is turned on, you will be notified of the following incoming interactions:

• When an incoming phone call is being received.
• An email is being received.
• A chat session is being received.
• A callback phone call is being received.
• A scheduled dial out is being received..

When one of the above interactions is received, a notification alert appears in the task bar informing you that the new interaction is waiting for you. See sample screenshot of chat notification below. 

   

Note: The notification is displayed for 10 seconds before it disappears.