The Reports screen is where you can generate information on the performance of your contact centre such as statistics for your IVRs, queues, and representatives.
Since July 6, 2023, Atlassian has no longer been used for Release Notes or knowledge base articles.
* Find Release Notes here (https://support.mycontactcenter.net/app/articles/detail/a_id/23378/) and articles here (https://support.mycontactcenter.net/app/main).
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The Reports screen is where you can generate information on the performance of your contact centre such as statistics for your IVRs, queues, and representatives.