Page Information

Title:	Monitoring
Author:	Larry Brown	Oct 14, 2016
Last Changed by:	Karla Melendez	Jan 30, 2022
Tiny Link: (useful for email)	https://mycontactcenter.atlassian.net/wiki/x/bYN5
Export As:	Word · PDF

Incoming Links

Product Knowledgebase (1)
Page: Logging Out an Agent Remotely

Hierarchy

Parent Page
Page: Client Administrator & Supervisor Portal

Children (6)
Page: Daily Global Statistics
Page: Daily IVR Statistics
Page: Daily Queue Statistics
Page: Current Queue Status
Page: Current Agent Status
Page: Pause, Options, and Filtering Buttons

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Recent Changes

Time	Editor
Jan 30, 2022 03:39	Karla Melendez	View Changes
Jan 29, 2022 02:22	Karla Melendez	View Changes
Jan 28, 2022 18:30	Karla Melendez	View Changes
Dec 07, 2021 05:39	Karla Melendez	View Changes
Feb 28, 2020 16:42	lauren_ellicott

View Page History

Outgoing Links

External Links (1)

https://mytelax.atlassian.net/wiki/display/TK/Agents

Product Knowledgebase (7) Page: Pause, Options, and Filtering Buttons
Page: Daily Queue Statistics
Page: Daily Global Statistics
Page: Current Queue Status
Page: Daily IVR Statistics
Page: Monitoring
Page: Current Agent Status