The Scheduled Dialout service allows external applications to register scheduled dial out entries within the system.
A dial out request is nothing but a work item (outgoing voice call) that is associated to a queue. The item remains in queue until agents become available within the item's delivery window.
Methods
Name | Description |
OpenSession | Opens a new API session |
CloseSession | Closes an existing API session |
RegisterSingleEntry | Registers a single dial out entry |
RegisterMultiplEntries | Registers multiple dial out entries |