When you have multiple campaigns running, you may want to manage the pace of dynamic notifications. No worries - we've thought of that.
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Background
Dynamic Notification campaigns allow you to communicate with customers, on schedules you define and control. Touch base via SMS, e-mail, text-to-speech, or voice recording. You can use campaigns for a variety of purposes, including but not limited to:
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Let's look at how to set it up.
Walk through (screenshots)
1. Log in to your admin portal.
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2. Click Configuration, then Outreach.
Now choose Dynamic Notification.
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3. The Dynamic Notification view will open in a new tab. From here, choose Manage Campaigns.
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4. From the list of campaigns, choose the one you'd like to modify, then click the edit icon (pen and paper).
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5. Once you're editing the campaign, you'll see multiple tabs across the top of your campaign window.
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The number you enter will be evenly divided by 60 minutes. As an example: if you choose to allow 500 dynotes per hour, they'll be released at a rate of roughly eight per minute. |
Voice tab:
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SMS tab:
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E-mail tab:
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6. Press OK to save your changes, and that's it! You can repeat this process with any other campaigns with notifications that might need throttling.
Walkthrough (video)
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