Versions Compared

Old Version 3

changes.mady.by.user Jela Banovic

Saved on

compared with

New Version 4

changes.mady.by.user Jela Banovic

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

When discussing queues, "request" and "customer request" refer to a person who is calling, emailing, or initiating a chat with your contact center.

Image RemovedImage Added