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The IVRs tab allows you to activate a bulletin at the IVR level. Bulletins can be activated for one or more IVRs.

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To apply the bulletin to one or more IVRs perform one of the following actions:

  • Check the checkbox for each IVR you want the bulletin assigned to and click Update to save the change. The bulletin becomes active for all selected IVRs.
  • Click Activate this bulletin in all IVRs. This will select all the listed IVRs. Click Update to save the change. The bulletin becomes active for all IVRs.
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To deactivate the bulletin for one or more IVRs perform one of the following actions:

  • Uncheck the checkbox for each IVR you want to deactivate the bulletin for and click Update to save the change. The bulletin becomes deactivated for the selected IVRs.
  • Click Deactivate this bulletin in all IVRs. This will deselect all IVRs. Click Update to save the change. The bulletin becomes inactive for all IVRs.
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Note: Any changes made to the IVR bulletins from the Bulletins page will be applied to and appear in the IVR page of the Admin Portal.