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My Contact Center Documentation Portal and Knowledgebase
Client Administrator & Supervisor Portal
Configuration
OLD_Enabling Working Hours by Schedules
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1
changes.mady.by.user
Larry Brown
Saved on
Oct 14, 2016
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2
changes.mady.by.user
Larry Brown
Saved on
Oct 19, 2016
Next Change: Difference between versions 2 and 3
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Contact your service provider to enable
Working Hours by Schedules
mode.
When introducing
Working Hours by Schedules
,
your call center will be closed by default
and you must set new schedules and define your open intervals as desired.
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Integrations
{"serverDuration": 201, "requestCorrelationId": "f721665b8cea4f5a93885804ba419433"}